What should you do if an insurance company approves multiple visits?

When an insurance company approves multiple visits, the correct action is to update the referral with the approved visits. This ensures that the referral reflects the new information from the insurance company, allowing for smooth processing and continuity of care for the patient. By updating the referral, all relevant parties, including providers and the patient, are informed about the specifics of what has been authorized, which helps in managing patient expectations and avoiding any disruptions in care.

This action facilitates efficient communication within the healthcare system, ensuring that physicians have proper documentation for billing and that patients are aware of the full extent of their approved treatments. It also prevents potential issues with claims processing, as the referral will now align with the insurance company's approval.