EpicCare Referrals Module Practice Test

Question: 1 / 400

True or False: It is mandatory to attempt contact with the patient within 48 hours of receiving the referral.

True

False

The statement is considered false because there is no universal mandate requiring all healthcare providers to make contact with a patient within 48 hours of receiving a referral. While timely communication is important in patient care, the specific requirements for contacting patients can vary based on the organization's policies, the type of referral, or the urgency of the patient's needs.

Organizations may prioritize reaching out to patients more quickly for urgent referrals, but for non-urgent cases, the timeframe for contacting the patient might be less strict. Hence, acknowledging that a timeframe of 48 hours is not universally applicable aligns with the reasoning behind deeming the statement false. This illustrates the need for flexibility in managing referrals based on context rather than adhering to a one-size-fits-all rule.

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It depends on the urgency of the referral

Only if the patient is a new referral

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