What should you do if you need to defer a referral back into the active workqueue?

To defer a referral back into the active workqueue, the appropriate action is to select the referral and click on 'Activate.' This function rigorously re-establishes the referral in the active workqueue, allowing it to be processed as needed.

When a referral is deferred, it typically implies that it has been paused or put on hold temporarily. Activating it again signals that the referral is now ready to be attended to, thus facilitating an efficient workflow. This action is critical in managing patient referrals, ensuring that no cases are left unattended or overlooked.

While deactivating a referral would remove it from the active queue, reactivating seems more like a passive equipment to an already established process, resulting in a delay rather than progressing towards resolution. Similarly, sending a notification to the patient does not effectively handle the internal workflow management of referrals. Instead, focusing on activating the referral allows for direct action on the case at hand.