What does the "wrench" icon in the workqueue allow you to do?

The "wrench" icon in the workqueue is designed for customizing and modifying your column settings. This feature allows users to adjust which columns are displayed, helping them tailor the workqueue to better suit their workflow and the specific information they need to see. Customizing column settings can improve efficiency, as it enables you to focus on the most relevant data for your tasks, whether that's referral information, patient demographics, or other pertinent details.

The other options involve functions that are not associated with the "wrench" icon. For instance, deleting referrals, accessing patient payment information, or viewing appointment history are typically managed through different icons or functions within the system, making the wrench icon specifically suited for adjustments in view settings rather than these other tasks.