True or False: If a patient has MyChart, you do not need to send them a message regarding the referral.

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The statement is false because even if a patient has MyChart, it is still important to send them a message regarding their referral. Communication through MyChart can enhance patient engagement and ensure that they are well-informed about their referral details, including the purpose of the referral, instructions on how to proceed, and appointment details.

While MyChart provides adequate access to health information, sending direct messages ensures that the patient receives timely updates regarding their care. This proactive communication can help reduce confusion and ensure the patient understands their next steps, leading to better health outcomes. Additionally, not all information may be communicated through MyChart; referring to specific details helps solidify the patient-provider relationship and supports continuity of care.

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