If a patient's insurance changes, what is the appropriate action?

Updating a patient's insurance information is crucial for ensuring that the healthcare services provided will be covered under the new plan. Accurate and current insurance details enable the healthcare facility to verify benefits, process claims correctly, and minimize the patient’s out-of-pocket expenses. This action also ensures that any referrals or authorizations related to the patient’s care are aligned with the latest coverage requirements.

For patients, this proactive approach helps maintain continuity of care and avoids potential disruptions in accessing necessary medical services. Keeping insurance information updated is part of best practices within healthcare administration, emphasizing the importance of effective communication between the patient and the provider's office.